Storelocal Team Sep 12, 2023 7:00:00 AM 13 min read

How to Market a Self Storage Facility

In the increasingly competitive landscape of the self storage industry, effective marketing has become instrumental for success. Navigating the intricacies of promoting a self storage facility can be daunting, but with the right strategies and understanding of your audience's needs, it can feel more manageable.

This guide will provide comprehensive insights on how to market a self storage facility, leveraging digital platforms, self storage marketing ideas, and ways to help self storage businesses stand out and attract more customers.

12 Ways To Market Your Self Storage Facility

green storage boxes for load in empty warehouse

1. Understand Your Target Audience

Before you begin marketing your self storage facility, establish a clear understanding of your target audience. This enables you to tailor your marketing efforts to the specific needs and preferences of these potential customers, thereby increasing the effectiveness of your strategies.

To do this, consider the various demographics like age, income, occupation, and location. Your self storage customers may fall into several categories, like residential movers, small business owners, or students. Study these different groups, their needs, and how they typically use storage facilities.

self storage users

For example, residential movers might need storage during the transition between homes, while small business owners could require storage for inventory or equipment. Similarly, students might need storage for their belongings during summer breaks.

Consider conducting surveys or interviews with your current customers to gather more data about your audience. This information will help you refine your marketing efforts, ensure you are reaching the right people, and ultimately, increase occupancy at your self storage facility.

2. Create Eye-Catching Banners and Signs

Create eye-catching banners and signs to help draw more attention to your self storage facility. This will make it easier for potential customers to find you, increasing visibility and ultimately, occupancy. Your signs can advertise that you have units available for lease, or advertise any active specials you’re offering.

3. Create an Online Presence

Creating an online presence for your business is critical to any successful marketing strategy. You can do this through a website, where you should prioritize search engine optimization (SEO).

Your website should be optimized with keywords that are relevant to your target audience's search queries, have clear descriptions of the services you offer, and make it easy for customers to book storage units online.

Your online presence should also include a Google Business Profile, which is a free service hosted by Google for local listings. A Google Business Profile allows you to appear in Google Maps search results and to display Google reviews.

designing self storage facility website

4. Utilize Social Media Platforms

You should also create social media pages on Facebook, Twitter, and Instagram to reach potential customers. Post regularly on these platforms to increase engagement and brand awareness. Additionally, you can run social media ads or sponsored posts to target users who could be interested in your services.

social media marketing-1

5. Develop a Referral Program

Developing a referral program is an effective way to increase occupancy and spread word-of-mouth marketing about your services. Consider offering discounts or rewards for customers who refer their friends to your self storage facility, such as a $50 bonus or gift card.

6. Invest in Local Advertising and Promotions

Local advertising and promotions can be beneficial for increasing the visibility of your self storage facility. You can advertise on local radio or television stations, or distribute flyers to nearby neighborhoods. You could also host giveaways or contests in the community to create more buzz about your services.

Explore potential strategic partnerships with local businesses or organizations. For example, partnering with a moving company could be beneficial, as they can refer customers who need storage during their transition. Or, you can partner with student associations to attract students looking for summer-long storage solutions.

7. Offer Special Deals and Discounts to Attract Customers

Offer special deals and discounts to attract customers. Customers appreciate free services, such as free pickup or delivery of stored items, or a discount for long-term rental contracts.

Young man and woman with big cardboard boxes in self storage unit

8. Use Email Marketing Campaigns

Email marketing campaigns are a great way to stay in touch with current and potential customers. Develop an email list by collecting customer contact information during the booking process, or create an opt-in form on your website.

You can then use email campaigns to send out promotional materials, newsletters, storage tips, and more. This is a great way to stay connected with customers and keep them engaged with your services.

9. Participate in Community Events and Charitable Initiatives

Participating in local community events or charitable initiatives is an excellent way to increase brand awareness and build a positive reputation for your self storage facility. You can host donation drives, sponsor community events, or organize unique promotions that benefit local charities.

10. Create Content That Connects with Your Audience

Content marketing is essential for staying competitive in the self storage industry. Create content that resonates with your target audience by sharing helpful tips, interesting facts, and stories about how you help customers manage their belongings.

For example, if you are targeting business owners, develop an educational blog post about best practices for storing office furniture and supplies. You can also create videos to demonstrate how to use a storage unit or showcase customer testimonials. This helps to build trust and increases the visibility of your business.

modern warehouse with green storage boxes for storage

11. Leverage Technology for Automation of Marketing Tasks

Leveraging technology can make it easier to manage your marketing tasks and increase efficiency. Consider investing in software that allows you to automate customer follow-ups, promotional messaging, and other marketing efforts.

This helps save time and money on manual labor while ensuring all of your operations run smoothly. This also ensures consistent communication with potential customers, helping you to build relationships and increase occupancy.

12. Measure Results with Analytics Tools

You should monitor the success of your marketing strategies by tracking key metrics like website traffic, social media engagement, referral program success, and customer retention. This will help you determine which tactics are working and where you should invest more resources. Leverage analytics tools to measure the results of your marketing campaigns so that you can easily adjust your strategies as needed with clear data to guide you.

How a Storelocal Consultant Can Help

By taking these steps to market your self storage facility effectively, you can maximize occupancy and increase revenue for your business. If you need additional assistance, a Storelocal Consultant can help.

A Storelocal Consultant can provide expert advice on how to build your online presence, create content that resonates with your target audience, and optimize operations in the facility for success. We also offer support services such as training on marketing strategies and branding techniques. Contact us today to see how a Storelocal Consultant can help your self storage business grow.

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