“It's the most wonderful time of the year…”
Or so the song goes. For those in the self storage industry, however, winter isn’t always the merriest, as spring and summer tend to be the busier times of year for self storage facilities. So, we’re often thinking of ways that self storage owners can market themselves for seasonal storage, especially during the Christmas holiday season. Self storage marketing is crucial year-round, and these seasonal marketing ideas can help get self storage leads in the holiday spirit.
We don’t want to keep you waiting. So without further ado, here are twelve ways to attract tenants to your self storage business during the holiday season. Try incorporating these into your seasonal marketing campaigns.
Engaging with the community is a great way to garner goodwill, build brand awareness, and gain future foot traffic. During the holiday season, many people are feeling charitable, so consider making your self storage facility a drop-off location for donations. Simply reach out to a charitable organization, such as Toys for Tots, the Make-a-Wish Foundation, or another local organization in your area, and let them know that you’re willing to have your self storage business listed as a drop-off location.
If you have vacant storage units, you can store the donations there until you’ve acquired a certain amount, and then bring them to the charity. If you have rental trucks on site at your self storage business, this makes the task especially easy. Also, if you sell retail self storage products, perhaps you’ll make some sales when people drop off their donations.
Are there some local businesses in your area that could use some extra space during the winter months? If your self storage facilities are in a snowy climate, when crafting a seasonal marketing campaign, think about local companies that go on hiatus for a while. A great example of this is landscaping businesses. Perhaps they could store some of their riding lawnmowers, push mowers, or other landscaping gear until spring (rather than in individual peoples’ garages).
Who knows? They may transition to snow-blowing services in the winter, meaning when spring rolls around they’ll swap out their lawnmowers for snowblowers in their self storage unit, giving you a year-round tenant.
Homeowners typically have basements, garages, or somewhere else to store items they can’t use during the winter. So, target apartment and condo dwellers to your self storage business as part of your seasonal marketing campaigns. During the winter, their units can get especially cramped as they struggle to find a place to store their bikes, outdoor grills, and other equipment.
Even if they have space, they may need this for hiding away their Christmas or Hanukkah gifts. Work with apartment or condo management to distribute flyers as part of your self storage marketing plan, and offer a discount so that they’ll look like a hero while promoting your business (they can state in their newsletter, for example, how they’ve partnered with your facility to offer discounted winter storage for residents).
Are you in Florida or another location where Northerners migrate to during the winter months? They often stay in their winter homes from November through March/April, putting up all their decor, and then they may rent out their home or unit during the summer and fall. This can leave some of them struggling to find a place for all their holiday items (and general personal items).
Rather than have them find secure space on their property, offer them space in your self storage facility. Of course, most snowbirds are seniors, but you don’t have to resort to traditional self storage marketing tactics like mailers and print ads to reach them. Studies show more seniors than ever have adopted smartphones – 42%, according to Pew – and 67% say they have internet access.
Holiday cards are not just for family! These can be incorporated into a seasonal marketing strategy. Sending them to current customers is nice, and shows them your appreciation.
Sending them to previous, quality customers is also a great idea, as it reminds them about your business and shows them that you remember them, too. Include an invitation to come back with a discount (first month free, etc) that ties into the rest of your self storage marketing efforts. You can also mention they can share the invitation with friends and family to make the most of seasonal sales.
Make your self storage facility stand out with a holiday display of your own! During the holiday season, many people drive around simply to see the lights, so make your business one of the stops on their list (and when the holidays are over, you don’t have to worry about storage). Check out this list of the best Christmas light displays in every state for inspiration. And remember, you don’t have to have a Macy’s-sized budget or need to go viral to get noticed, just go a little above and beyond to capture attention to your seasonal campaign.
Not up for decorating on your own? Invite your tenants to decorate their units, and let them know the winner will receive a prize (say, 6 months free rent). Then, promote a holiday display drive-thru event, where families can roll through the grounds and take a look at all the displays. You might even have them vote for their favorite to keep things fair.
You can also send the information to your local news or radio stations, which could potentially even promote your self storage holiday event to draw more people in. Seasonal events will really keep your facility top-of-mind when locals decide they need a self storage unit.
As part of the winter holiday season, you could offer wrapping services to gain foot traffic and earn some extra cash and increase sales. Or, you might consider turning a large vacant unit into a “Christmas Present Wrapping Station,” where tenants can bring their presents to wrap them.
Set up tables, and stock with tape, wrapping paper, ribbons, and bows. It’s this “surprise and delight” factor – the idea of offering something unexpected and a major key to effective self storage marketing – that will keep your tenants and loyal customers happy. You may even market it to non-tenants to drive foot traffic and interest in your facility.
Year after year, many people put up the same old decorations, in their homes and in their yards. It’s simply too expensive to change them out every year. So, consider holding a holiday decor swap event, where people can display their decor and exchange them with other people. You may already have tenants storing holiday decor who will participate, plus you can bring in outsiders and get them thinking of your facility as a storage spot for their seasonal items.
Most communities hold some sort of community event during the holidays, such as a parade or other type of gathering. And, to put on such an event, they’re usually looking for sponsors. So, get your name out there by sponsoring an event, entering a parade, and so on. It’s a great way to grow your presence in the community and keep your self storage facility top of mind.
Do you sell self retail self storage products? Let passerbyers know by building a large snowman or Christmas tree out of storage boxes that can be displayed in front of your facility with a sign designating your location as the “Holiday Storage Headquarters.” You’ll want to stock, and advertise, the following:
For your online marketing, be sure to point out that a self storage unit is not just for seasonal decor storage, but that it makes a great place to stash Christmas gifts so that snooping kids or spouses don’t find them in the usual hiding spots!
People don’t like to constantly be promoted to, so promote yourself under the radar by offering valuable tips, such as holiday storage ideas. This type of information is useful to recipients, yet keeps your facility top of mind when it comes to seasonal storage.
Storage tips could suggest dismantling large decorations and wrapping specific parts to keep them safe, using packaging dividers, bubble wrap, or other protection for fragile ornaments, using individual boxes for each string of lights to make untangling them easy, marking boxes clearly (it’s easy to forget what’s in what box after 10-11 months), and so on.
Another storage marketing tactic is that you can also send these tips out one at a time over social media; consider creating 12 tips, as we did for this blog, and they can be your “12 Days of Christmas (Storage Tips).”
The holidays don’t need to be a slow time of the year when you think “outside the box.” By promoting your self storage facility as the Holiday Storage Headquarters, targeting the right audiences, and getting involved in the community, you can bring in business during the holidays that just may stay with you for the long term.
Like what you read here? Be sure to check out 12 Year-Round Self Storage Marketing Ideas and be sure to subscribe to the Storelocal blog.